We know you have questions and we are here to answer all of them. If you can’t find what you’re looking for below, please reach out to us at hello@kaaiaa.com and one of our team will be in touch.

FAQ’S

KAAIAA STUDIO

  • KAAIAA combines four proven modalities - Breath Work, Body Work, Meditation, and Mindset Training into one safe and time-efficient workout, ensuring you get the most comprehensive and effective training in each session

  • We offer a variety of classes including beginner, total body, core, lower body, cardio, yoga-inspired, and strength and conditioning, all featuring the signature KAAIAA format. Check our class schedule for specific offerings.

  • Our studio is located at Suite 2, Level 1, 464 Oxford Street, Bondi Junction, NSW 2022 Australia.

  • Yes, gift vouchers are available for purchase at the studio or online. Click here to see your options.

  • You can book a class through our online booking platform or via our mobile app

  • ou can reach us via email at bondi@kaaiaa.com, call us at +61 411 673 192 or reach us through our Contact page.

  • KAAIAA has a 2-hour cancellation window for all classes.

  • If you cancel within the 2-hour window, there is a $20 penalty if you have a membership. If you're using a class pack, you will lose the class credit instead.

  • To avoid the penalty, make sure to cancel your class at least 2 hours before the scheduled start time.

  • Yes, the 2-hour cancellation policy applies to all KAAIAA memberships and class packs.

  • Please contact us at hello@kaaiaa.com for media and business inquiries.

ON-BOARDING & CONSULTATIONS

  • Anyone is free to join KAAIAA classes after completion of our New Member Waiver and if you have any specific concerns or goals we recommend speaking to one of our qualified instructors.

  • Please bring a water bottle and wear appropriate workout attire

  • We recommend at least 3-4 days a week for optimal results, but this can vary based on your personal fitness goals and schedule.

SPECIAL CONSIDERATIONS

  • Yes, we have programs designed for all fitness levels, including beginners.

  • Although we don’t offer specific workouts for pre and post-natal, all of our classes are able to be modified to suit pregnancy. We recommend you check with your healthcare professional before commencing any KAAIAA classes.

  • This depends on the injury and whether or not you have had clearance from your healthcare professional. Feel free to discuss with your instructor prior to commencing any class.

  • Participants must be at least 16 years old to join our classes unless accompanied by a parent or guardian.

KAAIAA VIRTUAL

  • KAAIAA Virtual is our online platform that allows you to access our on-demand and live-streamed workouts from the comfort of your home or gym.

  • Depending on the type of membership you have, it can include access to all live-streamed classes, on-demand workouts, personalised fitness plans, events, workshops and exclusive content.

  • KAAIAA Virtual is only available through our website and as yet, we don’t not have an App

  • Existing in-studio clients will be required to have an active KAAIAA Virtual membership to access our online platform. Our KAAIAA On-Demand membership is included with our KAAIAA Unlimited Membership.

  • You can manage your subscription and billing details through your online account dashboard.

  • All subscriptions are auto-renew. If you cancel your subscription within your current billing cycle then your membership will be active until the end of that cycle. You can request to pause your subscription through the contact page in your online dashboard.

  • You can reset your password by following the "Forgot Password" link on the login page.

  • Please check your internet connection. If the issue persists, contact our support team for assistance.

KAAIAA & K4 BY KAAIAA WORKOUTS

  • Our KAAIAA Studio and K4 by KAAIAA classes run for 45 minutes, catering to different fitness levels and schedules.

  • All equipment is supplied for you in the studio. We use equipment such as a yoga mats, resistance bands, and small weights in KAAIAA Studio. K4 includes strength and conditioning equipment. Some classes may require specific equipment.

RESULTS

  • Yes, our programs are designed to help you build muscle, lose weight, and improve overall fitness. Please note, individual results may vary.

ONLINE STORE

  • Yes, you can purchase additional equipment and apparel from our online store or in studio

  • Yes, we offer international shipping for our equipment packs and other products.

  • Shipping costs vary based on location and order size. Please check our shipping policy for more details.

  • Please contact our support team if your order hasn't arrived within the expected timeframe.

STUDIO MEMBERSHIPS

  • The introductory offer is $69 for two weeks, available to first-time members only. It includes unlimited access to both KAAIAA Studio and K4 by KAAIAA classes.

  • The KAAIAA Unlimited Membership costs $119.90 per week (billed fortnightly) with a minimum 3-month contract term.

    It includes:

    • Unlimited access to KAAIAA Studio & K4 by KAAIAA classes

    • Free access to KAAIAA On-Demand

    • 6 guest passes per quarter

    • 1 NPG B2 Roll Massager session per quarter

    • Mat and towel provided at every class

    • 25% off retreats (limited to one per year)

    • 25% off KAAIAA events

    • 25% off KAAIAA retail

  • The KAAIAA Studio Membership costs $79.95 per week (billed fortnightly) with a minimum 3-month contract term.

    It includes:

    • Unlimited access to KAAIAA Studio classes

    • 3 K4 by KAAIAA classes per quarter

    • 6 guest passes per quarter

    • 1 NPG B2 Roll Massager session per quarter

    • Mat and towel provided at every class

    • 15% off retreats (limited to one per year)

    • 15% off KAAIAA events

    • 15% off KAAIAA retail

  • Yes, you can pause your membership for up to 4 weeks per calendar year.

  • You can cancel your membership after the minimum contract period with a 30-day notice.

  • The KAAIAA Studio offers the following class packs:

    • 5-pack: $175 ($35 per class), valid for 30 days

    • 10-pack: $330 ($33 per class), valid for 60 days

    • 20-pack: $600 ($30 per class), valid for 120 days

  • The K4 by KAAIAA offers the following class packs:

    • 5-pack: $225 ($45 per class), valid for 30 days

    • 10-pack: $430 ($43 per class), valid for 60 days

    • 20-pack: $800 ($40 per class), valid for 120 days

  • The casual class drop-in rates are:

    • KAAIAA Studio: $40, valid for 14 days

    • K4 by KAAIAA: $50, valid for 14 days

  • NPG Roll Sessions are priced as follows:

    • 1 x 40 min session: $30, valid for 14 days

    • 5-pack: $135, valid for 30 days

    • 10-pack: $240, valid for 60 days

  • All memberships include member appreciation events, a booking system, a member app, diverse class offerings, experienced instructors, cleanliness and safety protocols, member feedback opportunities, and clear cancellation and pause policies. Insurance is also provided.

  • Memberships purchased before the studio opening will become active on 16/09/24. Class bookings open on 02/09/24, with the first billing cycle starting on 30/09/24

  • Yes, there is a minimum 3 month term commitment for our membership options. Please refer to our membership terms and conditions for more details.

  • We have a range of membership options for both KAAIAA Studio and KAAIAA Virtual. Please visit our pricing page for the latest subscription and class pack rates