Privacy Policy
Last updated: 22/06/2026
KAAIAA Pty Ltd (ACN 649 112 621) (“KAAIAA”, “we”, “us”, “our”) operates a women’s training studio in Bondi Junction, NSW.
We are committed to protecting your privacy and handling your personal information responsibly. We manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the Health Records and Information Privacy Act 2002 (NSW).
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and the choices you have.
“You” means anyone whose personal information we hold, including members, intro offer participants, leads, event attendees, website visitors, and job applicants.
Because we collect health and fitness-related information, some of the information we hold is classified as sensitive information under Australian privacy law. We take additional care when handling this information.
The Information We Collect
We collect personal information that is reasonably necessary to operate KAAIAA and provide our services.
Depending on how you interact with us, we may collect the following information.
When You Book, Sign Up or Become a Member
Name
Email address
Phone number
Postal address
Date of birth
Emergency contact details
Signature
Social media handle, where provided
Membership, class, intro offer and purchase history
Booking and attendance records
Preferences relating to classes, training and scheduling
Information you provide through conversations, enquiries, forms, surveys, emails, phone calls or messages
Health and Fitness Information
We collect health information that is reasonably necessary to provide safe exercise instruction and training services.
This may include:
Pre-exercise screening information
Medical conditions relevant to exercise participation
Injuries and rehabilitation history
Physical limitations or movement restrictions
Exercise modifications and training considerations
Fitness assessments and training history
Body composition information, including Evolt scan results and related assessments
Member notes relating to injuries, exercise restrictions, health considerations, menopause-related concerns, training modifications and participation history
Any other information you choose to provide to help us coach you safely and effectively
Health information includes information about your physical or mental health, disability status, exercise limitations, health assessments, body composition measurements, fitness testing results and any information collected to assess your suitability for exercise participation.
When You Pay
We collect information required to process payments and manage your membership. Card payments are processed through third-party payment providers, including Stripe. We do not store complete payment card details on our own systems.
When You Use Our Website
We may collect:
IP address
Device information
Browser information
Website usage information
Pages viewed
Links clicked
Referral sources
Information collected through cookies and similar technologies
When You Attend Events
We may collect:
Registration information
Attendance records
Photographs and video recordings taken at KAAIAA events
Where photography or filming occurs, we will take reasonable steps to notify attendees and provide a process for opting out where practical.
Recruitment Information
If you apply for employment or engagement with KAAIAA, we may collect:
Resume and employment history
Qualifications and certifications
References
Licences and registrations
Information relevant to assessing your suitability for a role
Sensitive Information
Health information is classified as sensitive information under Australian privacy law and receives a higher level of protection.
We collect sensitive information only:
With your consent
Where reasonably necessary to provide our services
Where required or authorised by law
You provide consent when you complete health screening forms, Evolt assessments, membership forms, injury reports, or otherwise provide health-related information to us.
We use health information primarily to:
Assess suitability for exercise participation
Provide safe exercise instruction
Deliver appropriate exercise modifications
Program training appropriately
Manage risks associated with participation in our services
Relevant health information may be shared with KAAIAA coaches, trainers and instructors on a need-to-know basis to provide safe exercise supervision and appropriate exercise modifications.
We do not use health information for direct marketing.
Children and Young People
We may collect personal information relating to participants under 18 years of age. Where required, we will obtain consent from a parent or legal guardian before providing services to a minor. Parents and guardians may contact us regarding information we hold about a minor participant.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Operate our website
Improve website performance
Remember preferences
Measure advertising effectiveness
Understand website usage
Our website may use services provided by:
Squarespace
Google Tag Manager
Google Analytics
Meta (Facebook and Instagram) advertising tools and pixels
These providers may collect information about your interactions with our website.
Most browsers allow you to manage or disable cookies through browser settings. Some website functionality may be affected if cookies are disabled.
We do not currently respond to browser “Do Not Track” signals.
How We Use Your Information
We use personal information to:
Provide classes, memberships and related services
Manage bookings and attendance
Process payments
Maintain membership records
Deliver safe exercise instruction and coaching
Respond to enquiries and support requests
Send service-related communications
Improve our services and member experience
Conduct business administration
Run events, promotions and competitions
Recruit employees and contractors
Meet legal, tax, insurance and regulatory obligations
Protect the safety, rights and property of our members, staff and business
Where permitted by law, we may also use information for internal reporting, service improvement and business planning.
Marketing Communications
We may send marketing communications relating to KAAIAA classes, memberships, services, events and promotions. Where required by law, we will obtain your consent before sending marketing communications.
By providing your contact details and enquiring about, purchasing or participating in KAAIAA services, you consent to receiving communications relevant to your enquiry, membership or participation.
You can opt out of marketing communications at any time by:
Clicking the unsubscribe link in an email
Replying STOP to a marketing SMS
Contacting us at hello@kaaiaa.com
Opting out of marketing communications will not affect essential operational communications, including booking confirmations, receipts, payment notices, membership information and important policy updates.
Who We Share Information With
We do not sell personal information.
We may share information where reasonably necessary to operate KAAIAA, including with:
Mariana Tek (booking and member management)
Xplor Growth (marketing automation, email and SMS communications)
Stripe (payment processing)
Squarespace (website hosting)
Google (analytics and website services)
Meta (advertising and marketing services)
Evolt (body composition assessment services)
Professional advisers including lawyers, accountants and insurers
Service providers assisting with business operations
Government agencies, courts, regulators and law enforcement where required by law
We may also share information where:
You have authorised us to do so
It is necessary to protect health or safety
It is necessary to protect the rights, property or security of KAAIAA or others
If KAAIAA is sold, restructured or transferred, personal information may form part of the transferred business assets.
Overseas Disclosure of Information
Some of our service providers operate internationally and may store or process personal information outside Australia, including in the United States and other countries.
This may include providers such as:
Mariana Tek
Xplor Growth
Stripe
Squarespace
Google
Meta
Evolt
Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled consistently with Australian privacy requirements.
Overseas recipients may not be subject to Australian privacy laws. By providing information to us, you acknowledge that your personal information may be disclosed to overseas service providers in accordance with this Privacy Policy.
Dealing With Us Anonymously
You may browse our website or make general enquiries anonymously or using a pseudonym. However, if you wish to book classes, purchase memberships, participate in training or access our services, we must identify you for safety, operational and billing purposes.
CCTV and Security
KAAIAA may use CCTV and security monitoring systems at its premises for security, safety, incident investigation and asset protection purposes. Where CCTV operates, appropriate signage will be displayed. Recordings may be accessed only by authorised personnel and may be disclosed where required by law or for legitimate security purposes.
How We Protect Your Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Measures may include:
Restricted staff access
Secure cloud-based systems
Password protection
Access controls
Staff training
Secure disposal practices
While we take reasonable steps to protect information, no system can guarantee absolute security.
If an eligible data breach occurs that is likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
If you believe your personal information has been compromised, please contact our Privacy Officer immediately.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by law.
Membership records, attendance records, payment records, health screening information, Evolt assessment information and training-related records may be retained after a membership ends where reasonably necessary for legal, insurance, risk management, accounting, business administration or regulatory purposes. When information is no longer required, we securely destroy or de-identify it.
Accessing and Correcting Your Information
You may request access to the personal information we hold about you and request corrections if information is inaccurate, incomplete or out of date. Requests can be made by contacting:
We will respond within a reasonable period, generally within 30 days. We may require identity verification before processing requests. In limited circumstances permitted by law, we may refuse access or correction requests. If we do, we will explain the reasons.
Complaints
If you believe we have mishandled your personal information, please contact our Privacy Officer.
Privacy Officer
KAAIAA Pty Ltd
hello@kaaiaa.com
We will investigate your complaint and respond as soon as reasonably practicable. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website. Where a significant change is made, we will take reasonable steps to notify affected individuals.
Contact Us
KAAIAA Pty Ltd
ACN 649 112 621
Privacy Officer
Email: hello@kaaiaa.com
Postal Address
Suite 2, Level 1
464 Oxford Street
Bondi Junction NSW 2026
Australia